Invoices, Debit and Credit Memos

Use this form to:

Enter the amount a customer owes (invoice).
Increase the amount a customer owes (debit).
Decrease the amount a customer owes (credit).
Use cancellation posting to adjust an invoice. See About Cancellation Posting for Single-Entry Accounting.

Note: Use this form, which is part of the Accounts Receivable system, to enter only those invoices, debit memos, and credit memos that do not result from the sale or return of inventory items. You should create most other invoices through Order Entry.

As you enter these transactions, you must distribute their amounts to General Ledger accounts. You can distribute them manually by clicking Distribution, or you can click Generate Distributions to have the system distribute them automatically.

When you generate the A/R Invoice Credit Debit Memo Report and you want to print any notes, place any notes on the header and not on the distributions.

For invoices that have a terms code with multiple due dates, you use the Generate Distributions function to create the multiple due date records. Refer to the help topic About Multiple Due Dates for Invoices and Credit Memos for further information.

You can apply debits and credits to customers' posted finance charges, and you can apply them as open debits and credits against customers' account balances.

When you post these transactions, the system prompts you to print an Invoice Transaction Report as an audit trail of the transactions that are posted.

If you try to create a new invoice from this form while an invoicing background task is running, the system displays a message that the Invoice Sequencing table is temporarily locked for insert. Try again later.