Changing an Order Line Before Shipping

To make changes to a line before it is reshipped, perform these steps:

  1. Open the Customer Order Lines form.
  2. Specify an order line.
  3. Alter the line as needed.
  4. Save the record and close the form.
  5. Open the Order Shipping form. The line appears with a quantity on it. You can update any information on that line here, if necessary.
  6. Click Process.
  7. Go to the Order Invoicing/Credit Memo form and print the invoice.
  8. Go to the Invoice Posting form and post the invoice.
Related topics
Processing Customer Returns After Invoicing
Order Entry Steps
Performing a Quick Return of an Entire Order
Processing Customer Returns Before Invoicing
Return Material Authorization Overview
Shipping an Order with Reserved Inventory