Performing a Quick Return of an Entire Order

  1. In the Order Shipping form, select the desired order.
  2. In the toolbar, click the Filter-In-Place button.
  3. Change the CO Line/Release Status field to Filled.
  4. To display the order information, click the Filter-In-Place button again.
  5. Select the CR Return check box and enter the quantities that will be returned (and any other fields necessary).
  6. In the Reason Code field, select a reason code.
  7. Click Process.

The CR return process is complete. This method also can be used for single line/releases.

Related topics
Order Entry Steps