Processing Returns and Replacements

• Return Material Authorization Overview
• RMA Setup
• RMA Steps
• Receiving Returns
• About Returns
• About RMA Replacements
• Creating an RMA Header
• Creating RMA Line Items
• Generating Replacement Orders
• Issuing a Credit
• Performing a Quick Return of an Entire Order
• Processing Customer Returns After Invoicing
• Processing Customer Returns Before Invoicing
• Changing an Order Line Before Shipping
• Reversing an RMA Credit Memo
• Sending a Replacement
• RMA Extended Disposition