On the Home Page - Service form, select View Message to open the Inbox -
Service form.
The grid lists all the messages in the current partner's inbox.
Select a record in the grid to view detailed information about
the message.
The Message tab shows
basic details about the selected message.
The Response tab is enabled if the message
was sent from an Application Event that requires a response from the
recipient. Typically, the question to which recipients might be asked
to respond is presented in the Question
field. Select the correct response from the Choices
options.
For messages generated by the system in response to an event handler, the
Variables tab shows
information about any event variables associated with that event handler.
Optionally, select Mark As Read to mark the selected message as having been read. The
message will no longer be bold in the grid.
Optionally, select Reply to reply to the sender. The Send
Message - Service form is opened with the To and Subject lines
populated.
Optionally, select Reply All to reply to the sender and anyone else included in the
message. The Send Message - Service form is
opened with the To, CC, and Subject lines populated.