Viewing Unit Information (Mobile)

On the Appointment Detail - Service form, select the unit hyperlink to open the Unit Detail - Service form. This information is displayed:
  • The unit number and item number and description are displayed in the Unit Detail section.
  • If at least one warranty that is still active for the current date exists, the Active Warranty check box is selected by default.
  • If at least one open contract line exists for the unit, the Active Contract check box is selected by default.
  • The Unit Configuration tab lists the unit parts in a tree display.
  • The Owner History tab lists the customer and consumer information related to the unit.
  • The Incidents tab lists information related to any incidents logged.
  • The Service tab lists SRO information related to the unit.
  • The Rental tab lists rental and contract information for the unit, if applicable.
Related topics
About Online Mobile Service