Processing and Posting the RMA Disposition

To process the item returned to you from the customer:

  1. On the RMA Return Transactions form, specify your RMA number.
  2. In the grid, select Selected and clear Return To Stock.
  3. Click Receive. A message shows the number of transactions posted.
  4. In the RMA Item Dispositions form, click the Refresh toolbar button to display any changes if you have the form open. If the form was closed, reopen it and specify your RMA number.
  5. Note the changes: The Qty Received field now displays the quantity received through the RMA return transaction.
  6. Click Post Disposition. The line status is changed to Filled, and the Posted check box is selected.
Related topics
Using RMA Extended Dispositions