Creating a Disposition Entry for the RMA Line
To create a disposition entry for each RMA line:
- In the RMA Item Dispositions form, create a new disposition record.
- Specify your RMA and line for disposition. In the lines section, values for the item, quantity to return, Use Disposition Process, and disposition code are defaulted from the RMA line.
- Specify the disposition code and the quantity to be dispositioned. Disposition codes are created on the Disposition Codes form.
- If a serial number should be preassigned to the returned item, click RMA Item Serials form. Assign the number and return to the parent form. to open the modal
- In the Return To Vendor section, specify the vendor of the item.
- Save the record. The Qty Disposition field for the line is updated to show the quantity to disposition.
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