Vendor Interactions

Use this form to manage conversations with your vendors. For example, if a vendor promised delivery of an item on a specific date, you can enter this information on the Vendor Interactions form. The log entry allows you to determine when to initiate a follow-up. You also can track messages and information for ongoing interactions. The Interaction ID allows you to quickly find a particular interaction. You can enter multiple vendor interaction entries per vendor per day.

Your vendors can use the Vendor Portal to initiate and respond to interactions. Their entries are displayed on the Vendor Interactions form.

If the vendor is on payment hold, a problem indicator is displayed at the top of the form. If the vendor is not on payment hold, a check mark is displayed..