Event Action Achieve Milestone

Note: You can access this form only from the Event Actions form.

Use this form to change the visual state of a running event when a specific condition is met.

The Achieve Milestone action type can be particularly useful when you want the system to allow for fast, visual indications of what stage a handler workflow has reached.

For example, suppose you have an event handler that requires approvals by three levels of management before the action is finally approved. You can set the system to indicate that a milestone has been reached at each level of approval (or rejection). You can then use the Event Status form to view the Event State for these milestones. This allows you to monitor how many events are awaiting approvals and at which level they currently are in the process.