Setting Up Service Types

  1. Open the Service Types form.
  2. Specify this information:
    Service Type
    Specify an alphanumeric code to represent the type of contract.
    Description
    Specify a brief description of the service type code.
    Waiver Charge
    A percentage that determines service contract waiver charges is displayed. The amount is calculated based on the total rental amount for any contract lines that have the Include Waiver Charge check box selected. Any surcharges associated with the contract line are not included in this calculation.
    Priority Code
    Select a priority code to use with the service type.

  3. Save the record.

Related topics
About Service
Using Contracts to Track Maintenance Agreements for Customers