Using Contracts to Track Maintenance Agreements for Customers

Scheduled Maintenance

You can create a pre-configured maintenance schedule for each item on the contract. This functionality facilitates the creation of service orders to trigger and track expenses for the recurring maintenance.

Amortizations

Using amortizations allows you to extend an expense over a predefined period of time. Use amortizations with contracts to prorate the cost of the unit or item associated with the contract. The amortization process debits the sales account from the distribution account associated with the contract, and credits the designated expense account.

See Using Amortizations for more information.

Rentals

You can create a rental contract agreement for items to be rented. Launch the Service Rental Contract Agreement form from the Service Contracts form to set up the rental agreement.

For more information, see Setting Up Rentals.