Appointment Detail - Service
Use this form to view information about an appointment. This form is the primary mobile form to use when working on-site.
This information is displayed in the Appointment section:
- Reference number (the incident number, service order number or miscellaneous reference associated with the appointment)
- Appointment start date, time, and duration
- Appointment description
- Reference description
This information is displayed in the Contact section, if applicable:
- Customer name
- Contact name and phone number
- Address of the appointment
This information is displayed in the Unit Detail section, if applicable:
- Serial number
- Item number
- Unit description
If the reference of the appointment is linked to a service order that contains multiple lines, an icon is displayed in this section, which allows you to switch between the different units. See the Browse Units - Service form for more details.
The Appointment Notes section lists any notes associated with the appointment.