Troubleshooting Intrix Error Messages

When configuring the interface with the Intrix Card System, it is possible to encounter one of these error messages:

  • Store Card Error: Error.WS01
  • Store Card Error: Error.WS02

If you received the WS01 error, Intrix recognized the user ID and password, but encountered an issue with the internal user or password. If you received the WS02 error, Intrix did not recognize the credentials provided.

To troubleshoot these errors, verify the user ID and password that were specified on the Credit Card Systems form.

Related topics
Setting Up the Credit Card Interface