Handling Multiple Shipments for a Credit Card Order
Enter a new order and click
Pay with Credit Card.
This indicates that the order is to be paid by credit card, and all future
invoices generated from the order will attempt to charge the same card.
On the
Credit Card Payments form, specify the
appropriate information.
(Optional. This step is usually performed only if the order
fulfillment process takes more than a few days and you want to verify that
funds are still available.) Run the
Credit Card Shipping Authorization Utility,
which reauthorizes the credit card for the amount of the order that has been
shipped but not invoiced. Assuming that the authorization is successful, the
order leaves the warehouse. Invoicing is not yet performed.
Perform another partial shipment to complete the same order.
(Optional. See above.) Run the
Credit Card Shipping Authorization Utility,
which reauthorizes the credit card for the amount of the order that has been
shipped but not invoiced.
Note: If the authorization fails, reverse the
second shipment for the order. Run the
Credit Card Shipping Authorization Utility
again, to try to reauthorize the order for the original amount of the first
shipment. If this try is successful, the funds will be held until invoicing and
nothing further needs to be done. If the order remains shipped after a failed
attempt, the company runs the risk that the credit card processing may fail at
the time invoicing is performed.
To charge the credit card for the amount due, run order invoicing.