Configuring an Item from a Customer Order Line (Regular or Blanket)
To configure a customer order line or blanket line, do the following:
After processing, the system updates the form with the configuration information.
- For regular line items, if Auto Job
Generation is set to Always
for this item on the Items form
Configuration tab, a cross-reference
job is automatically created.
If Auto Job Generation is set to Prompt, the system asks if you want to create a cross-reference job.
- For blanket line items, the job is not created until a release is created. (The Always and Prompt options do not apply to blanket orders.)
- Rules can be defined that place an Infor Configure Price Quote
configuration on hold if, for example, an option in the configuration
requires approval. When the original user completes the configuration,
the button for the line
is set to , and the
Config Hold field is selected.
When a configuration is approved, you can either reconfigure the
order line to remove the hold in Infor CPQ,
or you can select the menu option in CloudSuite Industrial.
The button label is updated to
and the Config Hold field is cleared.
For customer order lines, the configuration hold extends to any jobs that are sourced from the order line. Those jobs cannot be released until the hold is removed.
You can create releases for a blanket order line with a configuration hold. The releases and any cross-referenced jobs are also on hold. To approve a sourced job for the held release, you can either reconfigure the job to remove the hold in Infor CPQ, or you can select the menu option for the job in CloudSuite Industrial.
- The system uses the configuration in effect at the time you perform a cross-reference.
- For regular orders, you configure the item and cross-reference
it from the line item. If you reconfigure the item, the original
job is deleted and a new one is created.
For blanket orders, you configure the item from the Customer Order Blanket Lines form and cross-reference it from the Customer Order Blanket Releases form. If you reconfigure the blanket line, it does not affect the jobs for any releases that are already cross-referenced. All releases that are not yet cross-referenced to jobs will use the new configuration on their jobs.
- If an item becomes obsolete, the system does not allow the
obsolete part to be issued from stock.
The obsolete item must be manually removed from the model.
- The value of each line item on an order is calculated to determine credit limit. When a configured line is generated and passed to Customer Orders, the completed line is checked against the customer's available credit.