Reapplying Open Payments and Credits for Customers

If you add a customer payment and a payment distribution type of Open Credit for it, and then post the payment, you can reapply the posted payment.

Open the A/R Payments form.
To add a payment, select Actions > New.
Select the customer number, and enter the check number that matches the open payment you want to reapply. The system fills in the G/L Reference field with the description Re-Application of Open Payment.
(Optional) Change the G/L Reference, Description, and Notes fields.

Note: When reapplying open credits, do not change the Receipt Date. The journal entries created will be a debit and credit to the A/R account. When reapplying an open payment, and a separate A/R Deposit account is used, change the Receipt Date to current date. The journal entries created will be a debit to the A/R Deposit account and a credit to the A/R account. If the deposit account is the same as the A/R account, then the receipt date should not be changed.
Click Distributions.
To add the new distribution(s), select Actions > New.
Post the reapplication and distribution(s).
To verify that the system has reapplied the open payment, you can view it using the A/R Posted Transactions Detail and A/R Posted Transactions Summary forms.