Monitoring a Service

To monitor a Windows service:

  1. In the Windows Services window, right-click on the service and select Properties to find the official Service name.
  2. In the Publications form, create a publication for the alert  with at least one subscriber. Subscribers to this publication will receive an alert when the service is stopped.
  3. In the Monitored Resources form, specify this information for the service:
    • Resource Type: Service
    • Resource Name: The name you found in Step 1
    • Machine Name: Name of the utility server where the service runs
    • User Name / Password: Windows Administrator user name and password to connect to that server
    • Domain: Domain name of that server
    • Alert Subject: Brief description of the reason for the alert, for example: [xxx] service on [servername] is stopped.
    • Alert Message: Message that is sent to the user.
  4. In the Publication field on the Monitored Resources form, select the publication you specified in Step 2.  This associates the alert with the publication.
  5. To verify that the monitor is working, go to the Status tab and click the Status button. You should see a response in the Status field.
  6. Select Active so the Application Event System will monitor this service and send subscribers an alert when the service stops.
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